The Dialogue & Conflict Transformation Facilitator leads the planning, developing, delivering, and evaluation of a range of proactive and responsive dialogue and conflict transformation initiatives, including workshops, trainings, dialogue spaces, conflict coaching, mediation and restorative group processes. They bring advanced expertise in trauma-informed, relationship-centered, and equity-focused approaches to conflict engagement. Their evidence-based approaches are responsive to campus community dialogue and conflict transformation needs, while playing a strategic role in capacity-building and systems change aligned with the university’s commitment to inclusive excellence.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff, and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Work Performed

Facilitation and mediation

•   Provides institutional leadership in the development and integration of equity-focused conflict engagement strategies.
•   Leads the development, delivery, and evaluation of advanced learning opportunities to build dialogic skills where equity-based intergroup conflict or tension exists, with a focus on how structures and relations of power shape conflict in postsecondary contexts. Engages in
continuous assessment by evaluating approach, structure, impact of learning opportunities,
integrating feedback into future offerings, and re-evaluating.
•   Exercises a very high level of judgment and ability to navigate multi-partial perspectives, often with heightened expectations around personal and confidential information.
•   Mediates equity-based interpersonal/group conflicts and facilitates conversations across difference, attending to both interpersonal/group dynamics and the structural conditions that underpin conflict.
•   Leads restorative processes that help individuals and communities of students, faculty, and staff address harm, build accountability, and foster reintegration through facilitated dialogue and education.
• Provides coaching to individuals on conflict engagement practices using trauma-informed, equity-focused and procedurally fair approaches.
• Advises senior leaders and unit heads on conflict engagement and restorative practices, supporting institutional alignment and strategic decision-making.
• Maintains active reflection and team dialogue on integrating restorative, social, and procedural justice into workplace practices

Educational programming

•   Leads the design and delivery of educational initiatives (e.g., workshops, forums, trainings) that build dialogic skills, conflict literacy, and capacity for restorative and inclusive practices.
•   Develops pedagogical frameworks, programs, and assessment tools, overseeing all stages from planning to evaluation for further refinement to maximize impact and learning.
•   Leads and evaluates Train-the-Trainer initiatives to build decentralized, unit-level capacity for conflict engagement and restorative practices.
•   Collaborates with academic and administrative units to identify conflict engagement needs and plan responsive offerings.
•   Develops educational content related to conflict, dialogue, and restorative/transformative justice, and integrates conflict-informed perspectives across materials developed by the CCB team.
•   Plays a key role in aligning conflict-related educational offerings with emerging needs and institutional equity priorities.
•   Consults with practitioners and stakeholders to ensure programming is contextually relevant and responsive. 

Partnerships and administration

•   Builds and sustains high-impact partnerships and represents UBC and the EIO in local, provincial, and national communities of practice whose work intersects with promoting intergroup dialogue, conflict engagement, and restorative/transformative justice.
•   Collaborates with the EIO’s Institutional Initiatives Planning & Evaluation team to monitor, evaluate, and report on the progress of conflict-related initiatives.
•   Collaborates with Indigenous faculty, staff, students, and community partners to support the development and implementation of Indigenous justice initiatives on campus.
•   Prepares grant applications, reports, procedural guidelines, and other written materials in support of strategic initiatives. Assists in developing promotional plans for the educational program area.
•   Communicates with discretion and care on matters of high sensitivity involving all levels of the university community.

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