The mission of Centinela Youth Services, Inc. (CYS) is to strengthen families and communities and help build successful students and productive adults, leveraging the principles of restorative justice to empower peaceful conflict resolution. We are committed to ending the institutionalized practices in schools and justice systems that are primarily responsible for maintaining the school-to-prison pipeline, and disproportionately impact youth of color. CYS operates a variety of innovative programs that are proven to increase student performance; reduce school dropout rates, gang involvement, youth violence and crime and ultimately help preserve families. CYS is leading innovation that is transforming youth justice in LA and the state, with a commitment to both youth development and serving victims of youth crime, while impacting systemic change to end the school to prison pipeline. CYS is also providing leadership to critical juvenile justice reform in LA County, and as a result is growing rapidly. CYS is seeking energetic, creative, and dynamic leaders to manage outreach and relations with justice system partners.

Compensation - Compensation Range: $21.08 - $23.71

This is a non-exempt full-time position, including benefits. Salary is commensurate with experience. All full-time employees are invited to participate in the company’s health benefits package after completing the 60-90-day employment introductory period.

Our benefits program includes:

• Select health plans and dental plans at 100% cost coverage for the employee
• Vision insurance
• Time off accruals and holiday pay
• Full-time employees accrue 80 hours of vacation PTO per year, increasing to 120 hours per year after two years of continuous full-time employment.
• CYS observes 14 public holidays per year, which are paid time off for employees who would otherwise be scheduled to work on those days.

Work location 

This position will split time between remote work and our Inglewood office. This position will spend significant time each week, even daily, on-site at school district partner locations.

Schedule

This is a full-time position. CYS has the following 9/80 work schedule: Monday – Thursday, 8am – 6pm. Friday, 8am – 5pm, with every other Friday off.

Minimum Qualifications 

• Bachelor’s degree in social service, Criminal Justice, Sociology, Social Work, or related field with a minimum of 1 year of experience working with youth and a minimum of 1 year of case management or program coordination experience or the equivalent combination of education and experience.
• Candidate will be required to pass background clearance and TB test (TB test only when requested).
• Candidate must be detail orientated with good communication and organizational skills; must be able to work well under stress and meet deadlines when working alone or working in teams.
• Bilingual (English/Spanish) preferred.
• Demonstrated adherence to program policies and processes (documentation, timelines, etc.)
• Strong time management skills, attention to detail and ability to meet deadlines.
• Ability to implement feedback received.
• Ability to demonstrate adaptability & flexibility.
• Social justice oriented.
• Understanding of impacts of systemic racism, including the school-prison pipeline on communities of color
• Ability to express empathy and actively listen.
• Ability to problem-solve and be open to learning and unlearning.
• Ability to collaborate with diverse populations.
• Excellent verbal & written communication (by phone, in-person, virtual, email)
• Understanding of youth development principles and practices
• Ability to demonstrate Restorative Justice concepts & practices.
• Understanding of interpersonal violence and how to support victims.
• Moderate understanding of traumas effects on behavior, development & how to prevent re-traumatization.
• Interest & curiosity of Restorative Justice concepts and practices and working with youth.

General Functions and Responsibilities:

Duties/Responsibilities: Under the direction of the unit supervisor or program manager, the position of Mediation Coordinator I will provide case management to parents/teens in dispute within the FARS program and case management to responsible youth and victims within the VORS program. This position is expected to consist of approximately 70% VORS case management and 30% FARS case manager responsibilities. Mediation Coordinator I (FARS/VORS) duties will include but are not limited to:

• Call referred clients to determine eligibility for program and willingness to enroll.
• Prepare the parties for mediation and schedule the sessions.
• Maintain accurate case files; collect and report data as needed for reports and evaluation.
• Monitor clients’ progress in program and ensuring parties complete their restitution agreements.
• Effectively communicate and delegate light case management tasks to office interns.
• Works closely with referral agency and internal personnel to ensure coordinated and effective services.
• Uses strength-based approach to provide families with information and resources, as needed.
• Processing referrals accurately and efficiently within established productivity guidelines and timeframes utilizing all tools and resources available.
• Effectively communicate and delegate light case management tasks to office interns, when applicable.
• Provide positive customer service over the phone and in the office at all times.
• Attend trainings and meetings as required.
• Travel between sites within CYS service areas, including Greater Los Angeles and San Fernando.
• Support volunteer mediators with the information they need to service the parties.
• This position is a Mandated Reporter of suspected cases of child abuse and neglect.
• Provides current information for families about community resources and other organizations and refers families as appropriate based on needs.
• Cross training to support various roles within department as needed.

Other Duties

• Other duties may be assigned as dictated by business needs.

Working Conditions/Physical Requirements: 

• May require spending most of the day walking, standing, sitting and regularly traveling back and forth to off-site locations.
• Significant periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.
• Must be able to reliably travel to various locations as business needs dictate.
• Reasonable accommodations will be provided in accordance with applicable federal, state, and local laws.

How to Apply 

Apply for this job via the Indeed interface. Recruitment for this position will end upon receipt of a sufficient number of resumes. Only those applicants with the most relevant qualifications and knowledge will be invited to participate in the oral interview. No phone calls, please.

CYS, Inc. is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, sex, gender identity, national origin, age, mental or physical disability, medical condition, marital status, sexual orientation, pregnancy, ancestry, religion, military or veteran status, or any other status protected by law.

CYS, Inc. provides reasonable accommodation consistent with its legal obligations. Therefore, applicants who may need reasonable accommodation or other assistance in relation to a disability or religion, at any point within the application process or thereafter if hired, should immediately inform CYS, Inc. by sending an email to recruit@cys-la.org. To learn more about CYS, Inc. or the services provided, you may visit the website at www.cys-la.org.

Benefits:    

• Bereavement leave
• Dental insurance 
• Health insurance
• Paid jury duty
• Paid time off
• Retirement plan (no matching)
• Vision insurance

To apply, click here.